Alarms require servicing by competent approved organisations such as CFS to help eradicate unwanted alarms. However in the case of genuine alarms that are unconfirmed, there is an ever increasing amount of Fire and Rescue services that are adopting the policy of not attending calls to automatic fire alarms (see earlier blog).
Our industry association is in the process of compiling a comprehensive list of fire and rescue services that have adopted this stance, believed to be in response to Government cuts. The list, I am led to believe, will also include the number of machines, etc that one can expect to attend in the case of a confirmed alarm.
CFS have contacted the FIA and are awaiting this information and on receipt will put this on the web site so that our valued customers will be aware of any extra precautions they may need to put in place – they do not want to arrive on a Monday morning to find that their business has been destroyed. Indeed this happened recently to the charity which my wife worked at which is quite devastating for both the organisation and the employees alike.